My Android phone does not appear
Confirm TapSend is open on Android, both devices use the same account, and both devices have internet access.
Send photos, videos, documents, and text from your Windows PC to Android without connecting a USB cable. Install TapSend on both devices, sign in, and keep both devices connected to the internet.
Install TapSend on Windows and Android, sign in with the same account, and name both devices. On Windows, open Send, choose your files or enter text, then select the Android phone as the recipient. Start the transfer and open or save it from TapSend on Android. Both devices need internet access.
Before you start
A short setup checklist keeps the first transfer predictable.
Step-by-step
TapSend’s current sending order is content first, recipient second.
Step 1
Download the Windows installer on your PC, then get TapSend from Google Play on your Android phone.
Step 2
Open TapSend on Windows and Android, then sign in to the same TapSend account on both devices.
Step 3
Give each device a clear name so you can recognize the Android phone when choosing a recipient.
Step 4
Start a new transfer from the Send area in the Windows app.
Step 5
Select the photos, videos, documents, or other files you want to move—or type or paste text.
Step 6
After choosing the content, select your named Android device as the recipient.
Step 7
Start the transfer and keep both devices connected to the internet while TapSend delivers it.
Step 8
Use TapSend on Android to open the incoming transfer and save or open the received content.
Use the same account on Windows and Android before starting the Send flow.
Supported content
Use one transfer flow for common file types and text.
Photos and images
Videos
Documents
Multiple files
Plain text and links
File size, storage, history, and monthly transfer limits depend on your TapSend plan. The current Free plan allows files up to 50 MB per transfer.
Why TapSend
A straightforward option when your files and devices live across platforms.
Start from the Windows app without physically connecting the Android phone to the PC.
Recognize and choose your connected devices by name.
Move common files, pasted text, and links from the same Send experience.
TapSend also supports macOS, Linux, iPhone, and iPad workflows.
Both devices use an internet connection; TapSend is not an offline peer-to-peer tool.
Data is protected in transit using HTTPS/TLS. We do not claim end-to-end encryption.
Choose the right method
There is no universal winner. The right option depends on whether you need offline, nearby, wired, or account-based delivery.
| Method | Cable | Internet | Nearby / network | Account | Platform coverage | Cloud storage | Limits | Best suited for |
|---|---|---|---|---|---|---|---|---|
| TapSend | No | Yes | Not a nearby-only workflow | Yes | Windows, Android, macOS, Linux, iOS/iPadOS | Yes | Plan-based | One account across a mixed-device setup |
| Quick Share | No | Setup may require it | Nearby devices | Depends on sharing mode | Primarily Windows and Android | No transfer storage | Device and app constraints | Nearby Windows-to-Android sharing |
| USB cable | Yes | No | Physical connection | No | Depends on cable, drivers, and device | No | Device storage and file system | Direct offline transfers |
| Bluetooth | No | No | Nearby and paired | No | Bluetooth-capable devices | No | Hardware and system constraints | Smaller nearby transfers without internet |
| LocalSend | No | No external internet | Same local network | No | Multiple desktop and mobile platforms | No | Local device and network constraints | Local-network transfers |
Comparison is qualitative and can change as third-party products evolve. Check each product’s current documentation before choosing a workflow.
The core flow
This visual explains the order without pretending to be a screenshot of the TapSend interface.
Select files or enter text on Windows.
Select your named Android device as recipient.
Open the incoming transfer and save or use your files.
Fix common issues
Start with the account, connectivity, and plan checks that apply to TapSend.
Confirm TapSend is open on Android, both devices use the same account, and both devices have internet access.
Sign out on one device, then sign back in with the account used on the other device.
Check the per-transfer limit for your plan. The current Free plan supports files up to 50 MB.
Review your plan usage and wait for the allowance to reset or choose a plan with a higher limit.
Reconnect Android to the internet, reopen TapSend, and retry the transfer.
Open TapSend on Android and check the transfer history instead of relying only on system notifications.
Check connectivity and plan limits, then start a new transfer from Windows.
Open the transfer details in TapSend on Android and use the available open or save action.
Answers
Straight answers about requirements, limits, and the Windows-to-Android workflow.
Install TapSend on your Windows PC and Android phone, sign in with the same account, choose the files on Windows, select your Android device, and send. Both devices need internet access.
No. TapSend transfers the selected files through its cloud-backed service, so you do not need to connect the Android phone to the PC with a USB cable.
TapSend requires internet access on both devices and the same TapSend account. It does not rely on a USB connection or Bluetooth pairing.
Yes. Sign in with the same TapSend account on Windows and Android so your devices can appear in the same device list.
Yes. TapSend is cloud-backed, so both the sending Windows PC and receiving Android phone need an internet connection.
You can use TapSend to send examples such as photos, videos, documents, multiple files, plain text, and links. Your operating system and current TapSend plan may affect what can be selected and sent.
The current Free plan supports files up to 50 MB per transfer. File-size, storage, history, and monthly-transfer limits vary by plan and may change, so check the pricing section before a large transfer.
Open the incoming transfer in TapSend on Android and use the available open or save action. The exact destination can depend on the app version, Android version, and your selected action, so confirm the shown location.
Yes. TapSend can send files and text between connected devices, so you can start the Send flow on Android and choose your Windows PC as the recipient.
Install TapSend on both devices, sign in with the same account, and send your first file—without connecting a USB cable.
Internet access and a TapSend account are required.